Adjustment situations and outplacement

Adjustment situations and outplacement

Changes are a part of daily work life, and many organizations encounter adjustment situations at some point. These situations can be challenging for everyone involved, and organizations may not always have the capacity to handle all their responsibilities on their own. Therefore, it is worthwhile to seek the expertise and support of an external professional.


With over 30 years of experience in managing adjustment situations and change negotiations, we will guide your organization through every step of the adjustment process. We offer personalised solutions that adopt a human-centred approach while aligning with the company's values and business objectives.

years of experience in managing adjustment situations and change negotiations
of our career coaching participants recommend us
is the level of our certified career coaches

As your partner in adjustment situations we offer

  • Customised, high-quality solutions tailored to the specific needs of various employee groups.
  • Individual support for individuals facing lay-offs to help them discover new and meaningful opportunities.
  • Coaching for supervisors in leading through change and conducting dismissals with empathy and respect.
  • Support for HR and management in responsibly leading during times of change.
  • Coaching for the continuing organisation.

Contact us

Support for change negotiations

Watch a short video about change negotiations (subtitles in English)

With over 30 years of experience in responsible leadership during periods of change and adaptation, along with career coaching, we offer personalised solutions that adopt a human-centred approach while aligning with the company's values and business objectives.

A responsible organisation takes care of both the leaving and remaining personnel in a redundancy situation while also caring for the employer image and reputation. Organisations may not always be able to handle all their obligations related to adjustment situations independently. Therefore it is worthwhile to seek the expertise and support of an external professional.

Read the guide: Prepare for change negotiations

Three keys to successful change

An open organisational culture, transition security and career coaching

Changes are expected in working life, yet they are still often surprising. The surprise is especially significant when it concerns a job that someone considers secure or safe. When employees are dismissed, it breaks something that has been built together. Therefore, any changes affecting employees should be taken seriously, planned and implemented carefully.

Change negotiations that may lead to layoffs or dismissing employees involve strong emotions. The change will hit those made redundant hardest, but it also undermines the feeling of security by those who keep their jobs. Changes also challenge leaders and require them to lead with compassion and clarity

Get through changes successfully with open and safe communication

Caring for all employees during and after the change is essential. The best way to do this is to openly and continuously dialogue with the personnel. Safe and confidential interaction creates a healthy culture at the workplace. However, it cannot be created overnight or during a crisis. The atmosphere must be developed and built in the company from the beginning, in good times. The company is more resilient to changes and crises when the culture and atmosphere are healthy.

Therefore, a change situation's success is based on communication and interaction. In a large organisation, change requires careful planning and equally careful execution so that everyone stays informed, receives reliable information and is not dependent on rumours. The content and timing of what is communicated must be considered carefully to avoid misunderstandings.

The personnel must know what is at stake at all times. Change is easier to understand and accept if people understand the company's situation, why the situation has arisen and what will follow.

Are you facing change negotiations? Turn them into an advantage

Turning change negotiations into an advantage

All organisations and companies undergo periods of structural changes, reorganisation of work tasks, reductions in the number of employees and other organisational changes. Changes are often necessary and may significantly affect the future of employees and the entire organisation. That is why it is important to discuss things openly and negotiate solutions.

The actual change negotiations, i.e., cooperation negotiations, should start when considering any changes affecting the personnel position. The cooperation procedure is a process in which the employer and employees' representatives negotiate potential organisational changes, working conditions or workforce reduction. Negotiations are also required for temporary layoffs and other personnel-related issues. The cooperation procedure is regulated by law and can be based on local legislation, collective agreements or the company's practices.

Change negotiations are governed by the Act on Cooperation within Undertakings, which was enacted to promote and develop cooperation procedures between employers and employees. Therefore, cooperation between the employer and the employees is a right and obligation required by law. The duration of cooperation negotiations is also stipulated in the act.

Employees must be consulted during cooperation negotiations

The purpose of change negotiations is to promote open communication, dialogue, and collaboration between the employer and employees. This enables decisions that are as fair as possible and acceptable to all parties. Employees' rights must be protected during cooperation negotiations, this is crucial for ensuring the employees' psychological well-being and ongoing commitment.

The rights of employees in change negotiations vary according to what has been agreed upon, but the employee always has the right

  • to receive sufficient and transparent information about the planned changes
  • participate in change negotiations
  • choose a representative for change negotiations
  • to be heard and present their own views
  • present alternative solutions for changes.

The aim of change negotiations is to reach a common understanding

The procedure of change negotiations, or cooperation negotiations, can vary from country to country and even company to company. In any case, it is always crucial that the employer provides sufficient information about the state of affairs and their progress. The planned changes and the reasons for them must be known to each party.

It is the employer's responsibility to ensure that the timetable of cooperation negotiations is clear to everyone and that employee representatives also have the opportunity to participate in the negotiations. Therefore, negotiations must occur between the employer and employees or employee representatives. The negotiations will assess the effects of future changes on the employees, their working conditions and their employment relationship. This helps in understanding the specific impact of the change on personnel.

Different alternatives for the change and their effects are often examined in the cooperation procedure. It is essential that employee representatives also have the opportunity to present alternative solutions. In change negotiations, the aim is to reach a common understanding, often requiring compromises and consideration of different options.

When enough effort and time is put into the negotiation process, the outcome can evolve into the best possible situation for all parties involved. The employee must be supported during change negotiations and the dismissal process. One solution for this is transition security, a labour policy operating model.

Read more about transition security.

Transition security

Transition security

Watch a short video about transition security (subtitles in English)

We tailor diverse transition security solutions for the organisation and individuals according to the different needs of the situation so that the organisation and dismissed employees can adapt to the situation as well as possible and even succeed in times of change.

It is recommended to discuss transition security matters with the representatives chosen by the company and to prepare for the redundancy processes and practices, even if no reductions are in sight. A responsible employer supports employees with career coaching that promotes employment and helps individuals develop their professional self-awareness, work-life and job-seeking skills and find a new meaningful professional solution.

Advantage of transition security and career coaching

Transition security and career coaching

The employee must be supported during the change negotiations and the dismissal process. One way to ensure this is transition security, which is a labour market policy operating model intended to facilitate the re-employment of employees.

Transition security also applies to employers. It is important to tell employees openly and fairly what transition security is and how to benefit from it. That is the least a responsible and good employer can do. Transition security and the related law include obligations for employers with at least 30 employees.

As working life changes constantly, employees should be ready to learn new things continuously, develop their skills, and, if necessary, change their career direction altogether. Because it is often difficult to see your opportunities on your own, career coaching helps you move forward. It does not mean just filling in a CV and job application; it also involves professional sparring that provides tips on utilising networks and selling your expertise.

A good workplace even after significant change

Changes challenge companies. They require good leadership skills, communication and interaction. It is essential to be open with personnel at all times and to give those possibly facing redundancy the opportunity to ask questions and get answers. Continuous conversation is also psychologically important.

Changes are most successful when they can be anticipated. In particular, organisations should handle change negotiations and redundancies following the law and regulations; hence, careful planning and implementation according to plan are essential.

A temporary crisis increases uncertainty, undermines trust and upsets relationships between employees. Employees who remain in the company need to find each other again and be recommitted to their work. This is the most important thing to consider regarding continuity because the company must operate humanely and productively and be a good workplace even after the change.

Frequently asked questions about transition security

The most asked transition security question and how legislation should be interpreted

The following answers that we have compiled from different sources have not been separately verified and we are not responsible for their accuracy. Therefore, we always recommend you to be in contact with your own legal adviser or, for example, with your employers' union to ensure the matter and application practice in your specific industry.

How is the value of coaching determined?

The coaching or training paid by the employer shall correspond to the employee's total monthly salary or the average monthly earnings of the staff employed by the employer, whichever is greater. For monthly and weekly-paid employees, the value of training or coaching is relatively easy to calculate.

The principles used to calculate annual holiday pay are taken into account in defining the concept of wages. Thus, when calculating deferred monthly pay, no consideration is taken, for example, to distributions of profits, cash profit bonuses, contributions to the Personnel Fund, royalties, benefits arising from the exercise of the employee stock option, or performance-based on employment relationships determined by a change in the value of the company's share. Travel and other expenses are also not taken into account.

In the case of an hourly-paid employee with varying working hours or a commission or contract-paid employee, the value of the training or coaching shall be calculated on the basis of the average salary of the employee.

The average monthly earnings of staff shall be obtained by the addition of monthly earnings and by dividing the amount of the euro by the number of staff at the office. The CEO's salary is not taken into account in the calculation because he or she is not employed. In the case of government agencies and institutions, the salary on which the value of coaching and training is based for one month, and the average monthly earnings of staff are calculated on the basis of Section 7 of the General Service and Collective Agreement concerning the remuneration of the State for the remuneration of the period of absence.

Does the value of the coaching include VAT?

Yes, it does. (This interpretation by the EK of 5 January 1777; the draft law does not take a position)

What if the employee refuses training? What should be taken into account that the employer is sure to be able to prove that he has fulfilled the obligation?

The employer is obliged to provide training, but the employee decides whether or not to accept it. There's no compulsion to do this. The employer best demonstrates this by requesting a signature on the contract/paper to be contacted.

Who decides on education? Employee/giver?

The employer decides on the training. It is possible that the employer will agree with the employees' representatives. The collective agreement in the field can also comment on this now or in the future.

Do I have to spend all the money?

The law determines what amount must be spent. A higher amount may be involved, but a smaller amount may be agreed upon differently together with staff representatives (shop stewards or official staff representatives).

Does the amount of ELY support affect the amount to be paid?

The law does not really take a position on this. The act also talks about the value of education, and it states that since it makes no sense at the level of the law to provide more precisely for the content or targeting of coaching or training, the procedure for acquiring it, or the setting of its value, a collective agreement could agree on these matters differently from the law. Similarly, the employer and personnel could agree partly differently from the law, subject to the collective agreement.

The surest thing to do is to agree on this in advance with the personnel representatives.

If a person is immediately employed, does the employer still have an obligation to provide training or coaching that supports employment?

The law does not take a position on this, so in principle, that is the case. In practice, it can be difficult for a person at work to take advantage of training or coaching while on the job, but this should depend on how the training or coaching has been decided to be acquired or arranged.

Is the average salary calculated according to the site? Will the salary of the Group's management be taken into account?

The value of the training or coaching shall correspond to the employee's calculated salary for one month or the average monthly earnings of the staff working at the same site as the dismissed employee, whichever is the higher. The average monthly earnings of the staff employed by the employer are obtained by adding up the monthly earnings and dividing the amount of the euro by the number of staff in the place of business. The CEO's salary is not taken into account in the calculation because he or she is not employed. The salaries of other employed managers, on the other hand, are included in the calculation.

Can the training to promote employment start within 2 months of dismissal or should it be fully completed within the 2-month period?

The training or coaching must be carried out after the termination of the notice period within two months. For weighty reasons, coaching or training can be partially or fully targeted at a later date. This may be, for example, a situation where the training acquired continues beyond the time limit due to the schedule of the person carrying out the training. A weighty reason would also be that appropriate coaching or training is not available within the time limit, that the arranged training or training is cancelled for reasons not attributable to the employer, or any other comparable reason.

What matters should be agreed on locally?

All possible matters related to the security of change, which are considered important for the implementation of the act and for the implementation of appropriate practice in the company, site, etc. These issues may vary from company to company and/or industry, but also locally.

How is transition security law changing?

At the beginning of 2023, a new transition security package will enter into force, which applies to persons aged 55 or over who have worked for the same employer for more than 5 years and who have been dismissed for production or economic reasons.

The aim of the reform is to improve the re-employment and coping at work of people aged 55 and over. Individuals will also retain the right to existing transition security, which provides a good opportunity for job search and career coaching.

The reform includes the employee:

  1. A change security allowance is equivalent to the one-month salary of the dismissed person¨
  2. Change security training, which is worth the equivalent of two months' salary for the dismissed person
  3. Right to extended employment leave with notice
  4. The abolition of the right to an additional day for those born in 1965 and later
  5. Improved access to part-time work

What should employers know about the transition security reform?

It is important for the employer to remember their obligation to inform the dismissed person about the transition security, the right to transition security training, and the transition security allowance. The employer must also arrange the possibility of extended employment leave with notice and improved part-time work.

With the abolition of the right to an additional day of unemployment security, the unemployment security co-payment charged to employers will be abolished for those born in 1965 and later.

As of 1.1.2023, the employer should also be prepared for a possible transition security fee that the Employment Fund will collect if certain conditions in dismissals are met. The Employment Fund finances this transition security package with a transition security fee charged from the employer, which includes the part to be collected from the dismissing employer and the common part. The common part is financed by all employers by increasing the unemployment insurance contribution.

Career coaching

Watch a short video in English about career coaching

Career coaching (also known as outplacement) is a tailored solution that focuses on clarifying self-awareness, seeking career development opportunities, and finding a good professional career solution.

Our mission is to facilitate that the redundancy processes and termination agreement situations are handled as well as possible and that those leaving their jobs receive support as they transition towards something new. Responsibly acting employers support dismissed employees with effective career coaching.

Read the guide: Could you benefit from career coaching?

The employees felt that their skills and themselves were taken into account, they were supported in their job search and they were able to participate in coaching that promoted their skills and job search. The coaches also received excellent feedback on their professionalism.

Eija Salo
HR Director

The coaching was tailored to be just right for me together with the career coach. There were no unnecessary sections. I particularly understood the importance of LinkedIn in todays labour market and boosted my self-esteem with the help of my career coach. I also understood that applying for a job is largely more than sending applications for open positions. I also gained excellent knowledge and understanding of myself, my strengths and achievements.

The most valuable thing in the coaching was realising that you are not alone in the situation and there was a place to go. In the workshops, there were people in similar situations who had experienced the same thing. I got the necessary support and coaching.